Communicating thoughts, feelings and ideas is a basic human need. For those who don’t communicate with words, it can be a much more difficult path to connection, belonging and living a full life. In recognition of Global Accessibility Awareness Day (GAAD), we shine a light on the power of accessible technology to break down barriers and foster connection, independence, and self-expression. At DeafBlind Ontario Services, we witness this every day—especially in the story of Ian.
Ian is 25 years old and has lived in a DeafBlind Ontario Services supported living home since 2020. DeafBlind Ontario Services supports people who are deafblind, as well as those living with a developmental disability who are Deaf, hard of hearing or use non-traditional forms of communication. Specialized services are customized to each person’s unique needs, method of communication, and goals to live their best life. With a bright personality and a love for music, conversation, and learning, Ian uses a variety of communication tools and accessible technology that empower him to live a vibrant, connected life.
One of Ian’s favorite things is catching up with friends and family over the phone. He also enjoys listening to audiobooks on his iPad, playing the piano, and listening to music – with artists like Billie Eilish and Johnny Cash topping his playlists. Through a blend of smart technology, Ian can not only enjoy these interests but actively participate in them.
At the heart of Ian’s day-to-day communication is his SmartBox, a dynamic communication device he’s used since he was young. The SmartBox, paired with a lite touch switch attached to his wheelchair table, gives Ian control at the press of a button. Each morning, his intervenor ensures the device is ready and accessible. The intervenor is a bridge between the person who is deafblind and the world around them; leading to a better sense of social connectedness. By facilitating the exchange of information and assisting with communication methods, intervenors empower people who are deafblind to thrive.
Once the SmartBox is on, Ian activates it with his switch, and the device begins to scroll through customized audio prompts, offering a voice to Ian’s thoughts, needs, and choices. Ian’s SmartBox is more than just a tool—it’s a gateway to connection. It includes pages dedicated to a wide range of topics, including shopping, clothing, colors, people, health needs, and feelings. It even has built-in commands for controlling his Alexa.
In addition to the SmartBox, Ian also communicates using tactile cues and a daily calendar system that helps him choose and anticipate his daily activities. This personalized approach to communication gives Ian a sense of routine, autonomy, and control.
Accessible technology, like Ian’s SmartBox, is a powerful equalizer. It bridges communication gaps, honors personal preferences, and creates space for self-expression. For Ian, it’s what helps him live his best life.
As we celebrate Global Accessibility Awareness Day, let Ian’s story be a reminder of what’s possible when accessibility is prioritized. Technology should be designed with everyone in mind—because when we design for inclusion, we all thrive.
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