At DeafBlind Ontario Services (DBOS), recruitment is about finding people who bring heart, empathy, and purpose to their work. Fang, a Community Support Professional (CSP), shares her journey and why DBOS has become more than just a workplace—it’s a place where she feels truly at home.
Fang joined DeafBlind Ontario Services three years ago, seeking a better work-life balance and a career that aligned with her values. After learning about us from a friend, she explored DBOS online and felt an immediate connection to our mission of helping people live their best lives. “I felt a strong alignment with its mission. I knew then—and still believe—that this is the kind of work I want to do.”
As a CSP, Fang plays an essential role in supporting people who are deafblind, or those living with a developmental disability who are Deaf, hard of hearing, or use non-traditional forms of communication. Her work involves much more than day-to-day support—it’s about empowering individuals to build skills, develop language, share experiences, and form meaningful relationships.
She describes the people she supports as radiating optimism, even when faced with challenges. Whether it’s enjoying a walk in nature, attending a concert, or sharing a craft activity, every moment becomes an opportunity for joy and connection.
Working at DBOS has given Fang a deep sense of fulfillment. She’s seen firsthand how her care and support help individuals lead brighter, more vibrant lives. Her approach is guided by empathy and a personal perspective: “I often reflect on what I would want if my own children were living in a similar environment—what kind of support, respect, and compassion I would hope they receive.”
One of the most satisfying parts of Fang’s job is the inclusive and welcoming environment. DBOS encourages cultural expression, allowing her to share traditions like calligraphy, Taiji, and traditional dance with her team and the people she supports. “These experiences have brought more joy and vibrancy to the workplace and made me feel truly at home.” Fang fondly remembers decorating for the Chinese Spring Festival with her team and the people they support. The celebration was filled with laughter, creativity, and a strong sense of community—an example of how DBOS fosters meaningful connections.
Through trust and understanding, Fang has helped the people she supports to thrive. “As I have gotten to know the individuals we support more deeply, I have been able to make a meaningful difference each day—starting from providing basic personal care, progressing to engaging in more activities together, and ultimately helping them live fuller, more enjoyable lives. For example, we have someone who moved in about a year and a half ago. Over time, I gradually learned about her preferences, including the music, movies, and activities she enjoys, as well as her habits and the meaning behind her body language and facial expressions. Building this trust has allowed me to tailor my care to her unique needs, which reinforces for me the real impact of the work I do.”
If you’re looking for a career where your compassion and creativity can flourish, DeafBlind Ontario Services offers a supportive, inclusive, and purpose-driven environment. Here, you’re not just joining a team—you’re becoming part of a community that values connection, empathy, and growth.
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