Integrated Accessibility Standards Regulation

The Integrated Accessibility Standards Regulation encompasses four standards: Employment, Information and Communications, Transportation, and Design of Public Spaces. DeafBlind Ontario Services is not required to comply with the Transportation standard.

DeafBlind Ontario Services is committed to training employees and volunteers on Ontario’s accessibility laws and on accessibility aspects of the Ontario Human Rights Code that apply to persons with disabilities. Training will be provided in a way that best suits the duties of relevant employees, volunteers, and Board of Directors.



DeafBlind Ontario Services is committed to fair and accessible employment practices. We will notify the public and our employees that, when requested, we will accommodate disabilities during recruitment and assessment processes and when people are hired.

If needed, we will create an individual accommodation plan and/or workplace emergency information for any employees who have a disability. Our performance management, career development, and return-to-work processes will take into account the accessibility needs of employees with disabilities.


Information and Communications

DeafBlind Ontario Services is committed to meeting the communication needs of people with disabilities. When asked, we will provide information and communications materials in accessible formats or with communication supports. This includes publicly available information about our services.

DeafBlind Ontario Services will consult with people with disabilities to determine their information and communication needs.

We will ensure existing feedback processes are accessible to people with disabilities upon request. We will make our website and content conform with WCAG 2.0, Level AA by January 1, 2021.


Design of Public Spaces

DeafBlind Ontario Services will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. While our residential locations are not considered public spaces, our administrative offices are.

In the event of a service disruption, we will notify the public of the service disruption and alternatives available.