Admissions Process for Residential and Community Services

DeafBlind Ontario Services helps individuals who are deafblind increase their independence and improve their quality of life through specialized services. With residential locations and community services programs across the province, our services extend into a wide range of communities in Ontario.

Our highly regarded service model ensures our clients’ goals are met through a person-centered approach delivered by specially trained Intervenors.  Our programs and services are designed to support the unique needs of individuals who are deafblind, as well as encourage the development of life and vocational skills along with recreational opportunities. 

DeafBlind Ontario Services is considered a leader in the field and is proud to offer the highest quality Intervenor Services.  No two individuals who are deafblind are alike, and we pride ourselves on individually tailored programs for each person we support.


The application process for Residential/Community Services includes the following:

  1. Completion of the application package.
  2. Once your application is received, you will be placed on our service wait list.
  3. Once a suitable vacancy is available, DeafBlind Ontario Services will submit an individualized profile and budget to the Ministry of Community and Social Services (MCSS) to secure Intervenor Services funding.  Once this submission is sent to MCSS, it may take several months to hear back on whether or not the submission was successful.
  4. Upon receipt of funding approval from MCSS, transition organization and planning begins.


As per the MCSS Intervenor Services Operational Guidelines effective April 1, 2016, DeafBlind Ontario Services will continue to be their own point of access for new applicants seeking intervenor services. DeafBlind Ontario Services is responsible for the following steps in the access process:

1. Confirm eligibility
2. Assessment of need for Intervenor Services
3. Confirmation of available resources
4. Service planning within available resources
5. Service provision

Confirmation of eligibility is the first step in the process for accessing MCSS funded Intervenor Services and services provided by DeafBlind Ontario Services.


To be eligible for MCSS-funded Intervenor Services, an applicant must:

  • Have a diagnosis of hearing and visual impairment that is non-corrective
  • Be a resident of Ontario; and,
  • Be at least 18 years of age.



Referrals can be made to the Chief Operating Officer by email at coo@deafblindontario.com or by phone at 1-855-340-3267. All referrals will be received and reviewed by the Chief Operating Officer on a quarterly basis who then reports them to the Client Services Committee four times a year.